Let me count the wayzzzzzz! Whew!! Computers as great as they can be…are determined to make me go freakin’ crazy (I just know it’s a conspiracy). As I sit here typing on my beautiful I-Mac computer, I long for the days of the Smith Corona, or a good IBM Selectric. When those went bad you could lift up the lid and spot the problem. When you have a problem with your computer, first you have to determine is it really a computer problem or a software problem. Usually it’s a mutant hybrid problem which means you’re going to have to figure the problem out on your own. Or…
You can call tech support if you hate yourself enough to deal with that torture. The reason I say that, is tech support people are usually good at one thing, and that is reading what is in their stupid ‘Tech Support Manual’. This manual is designed to drive people who know a little bit about computers absolutely NUTZ! The tech support person will start out by asking you a couple of aggravating questions like: ”Hi, who am I speaking to?” And…”Would you please validate your address?” It wouldn’t be so bad if you hadn’t given all that info to the robot chick who asked for it at the beginning of the damn call.
After they’ve interviewed you they offer some suggestions that rarely solve your problem and sometimes add to your problems. After they finish wasting your time they often will pass you along to another person or department so they can have some fun with you as well. At this point I usually want to curse somebody out, but I know I’d get hung up on and have to start the whole happy process all over again, so instead I internalize the pain and stress. I am certain that tech support is largely responsible for my high blood pressure. I’m sure most of these tech support people are quite lovely. But they would probably be more well suited reading bedtime stories to kids and not reading stupid solutions for my freaking computer crises!
Computers are like a beautiful person, that you love, but sometimes seems to get sick pleasure out of driving you out of you mind. I get a lot done with my computer, but right now I think it wold look great if it was buried half way in the wall of my office. How do I hate thee??? I think I need calculus to add up the ways…but just like a beautiful woman…I ain’t giving it up. Call me a hopeless romantic.
Stay Fly and Fly High!
KLH
